We offer comprehensive services that strengthen teams, companies, and individuals, from every angle.
Already know what you need? Great! Let’s fine-tune your goals and partner on getting there. Not sure where to start? Start with the end in mind. We will work backward from your desired end state to design a solution that gets you there.
Our Services
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Organizational Effectiveness
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Team Effectiveness
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Employee Experience
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Individual Development
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Organizational Effectiveness
• Organizational Design
• Strategic Planning
• Change Management
• Organizational Culture
• Talent Management
As a leader, you know that organizations are complex systems made up of many interacting parts. Some parts, like technology, tools, and procedures, can be improved through process design. Other parts, like your talent (people), are unpredictable and require a deep understanding of the science of human behavior. Like any system, one change can impact the whole organization. Some changes make an impact right away, some take a while to see or feel their ripples throughout the system. When you work with us, we help you identify what parts of the system need improving, and anticipate the short-term and long-term impact of the changes you envision. The result is change that is both effective and lasting.
Examples of Alink360 Organizational Effectiveness Solutions:
Restructure a function
Align your structure to strategic objectives, identify capabilities needed, design roles and processes that deliver those capabilities, and identify talent to build, buy, or borrow for your design.
º From every angle: You have a package of options to present to your leadership with a clearly articulated business case for your future state vision to get HR and the leader buy-in you need.
Strategic plan for a new team
Define the team’s mission and vision, identify strategic objectives, create a 1-year and 5-year plan to achieve those objectives, and define roles, responsibilities, and functional goals that will accomplish the strategic objectives.
º From every angle: Every person on your team leaves the room knowing why they come to work every day, why their work matters, and what they need to do to contribute to the team’s success.
Define organizational culture
Scientifically measure your current organizational culture’s values and beliefs from leadership and employee perspectives, identify what you want your culture to look like, and create a plan for how to shape it over time. Measure your progress to reinforce and continue to shape the change you want to see.
º From every angle: Employees, teams, and leaders share in a cultural experience aligned to your strategy that creates a sense of belonging, pride, and connection with the organization. The result is a stronger business and optimal results with less management oversight and effort.
Career paths for critical job families
Improve employee engagement and retention by creating career transparency and resources that support your most critical job families. For example, evolving job families in technology, data science, engineering, and marketing/sales are roles where talent is harder to attract and retain, but critical to business success. We can help you define a career framework that includes career progression, competencies/skills, an assessment process, and learning and development activities.
º From every angle: Your business-critical talent knows what their career path could look like, and knows what they need to do to achieve their career goals. Employees and managers have a common language to discuss development goals and feedback with their teams.
Team Effectiveness
• Leadership Development
• Team Values & Norms
• Communication
• Team Agility & Innovation
• Diversity & Inclusion
Teams function at the intersection of people and processes. People are unpredictable, but the science of human behavior is well-established and powerful. We leverage science and years of practical experience to help make your teams stronger than ever. Managers often rely on their intuition or passing fads to manage their teams. Gimmicky tactics can seem to help in the short term, but we can help uncover and address the root causes that will strengthen your team and keep it strong through all the challenges they experience.
Examples of Alink360 Team Effectiveness Solutions:
New Team Assimilation
Newly-formed teams, teams with new members, a new leader, or significant change need time to build trust, establish working norms, and communicate effectively before they get work done. We can facilitate sessions and provide tools that help the team get to know one another, understand each other’s strengths and roles, and how to best communicate and work together.
º From every angle: Accelerate the time it takes for your new team to become a high-performing, effective team.
Team Strengths
As certified Gallup CliftonStrengths coaches, we will take your team through a session that helps them discover what their unique strengths are and how they contribute to the team. They learn how to leverage their own strengths on the team, and how to work with others’ strengths to support their own goals and the team’s goals.
º From every angle: Unlike other kinds of unscientific team-building exercises that can be ineffective or just plain silly, CliftonStrengths for teams is based on the scientific rigor of Gallup, and the positive effects are proven. Visit Gallup for more info: How Teams and Managers Use CliftonStrengths
Note: Only a Gallup-certified CliftonStrengths coach can access and administer this proprietary assessment. Contact us to get started!
Team Conflict
Groups of diverse people will experience conflict due to a number of factors, some of which are in your control and some not. Team differences, organizational changes, diversity, societal pressures, and interpersonal communication issues can distract teams from their purpose. Some amount of conflict can actually be positive. But when you find that conflict is interfering with productivity, morale, or your leadership effectiveness, the answer is an external, neutral team consultant. We can diagnose the root cause of the conflict using scientific methods, recommend a package of comprehensive solutions, and work with you to execute them.
º From every angle: With our partnership, you will have a clear answer about why your team is struggling, and a path forward to remediate the problem and get back to a high-functioning team.
Employee Experience
• Employee Listening
• Voice of Employee
• Employee Surveys
• Behavioral Science
• Reports & Publishing
Employee experience is more than making employees “feel good” with pizza parties and milestone recognition. Like customer experience, employee experience starts from an experience design approach – taking the employee’s viewpoint – and listening. While it sounds like it could be touchy-feely, employee experience is a science with proven techniques that drive business outcomes like retention, productivity, and customer satisfaction. Investing in employee experience is an investment in business. Trust our expertise to ensure that you are focusing on the things that will make the biggest impact, so you see a return on your most valuable investment – your employees.
Examples of Alink360 Employee Experience Solutions:
Employee Listening Strategy
Whether you have a current employee listening program that needs updating or are starting a new one, Alink360 brings a comprehensive, scientific approach. Our exclusive framework goes well beyond surveys; we cover every angle – from multi-modal listening channels to confidentiality policies, vendor management, data governance, action planning, and communication.
º From every angle: Employee listening is a complex endeavor that can offer incredible value. However, many organizations miss critical elements that interfere with adoption and impact. Get it right and get optimal value from your program with our expert guidance.
Survey Design
The accuracy and value of a survey depend on scientifically correct design. Taking shortcuts by having your communications staff or managers write surveys will cost you time and credibility when the survey fails to reveal any actionable insights. Every word, order of questions, type of questions, response options, format, distribution strategy, confidentiality statements, and more, matter for whether your survey data will be reliable and valid. We have the expertise to get the data you need to make business decisions and drive action. We are happy to work with external survey vendors if needed, or internal analytics/ employee listening teams.
º From every angle: You will get a survey that measures what matters and delivers maximum accuracy and value.
Survey Analysis
It happens much more often than you’d like to admit: you invest your time and expense in a survey or other employee listening initiative, you have the data, and now you are thinking, “So what?” Worse, you present findings to your business leaders, and they ask “So what?” Whether you collected the data yourself or a vendor partner did, you likely need help translating the findings from “the weather” to “the news,” i.e., actionable insights that your business leaders can really use. We specialize in data storytelling, finding the golden nuggets that others miss, and translating the importance of findings into business language that your leaders will find understandable and compelling.
º From every angle: When you work with us, you will understand both the science of employee listening data and deliver compelling, actionable results.
Employee Initiatives
You invest your time and expense in employee experience initiatives. But do you know if they are working? How do you know which initiatives might work or fail before you invest? We use behavioral science techniques, including controlled experimentation, employee listening methods, and people analytics to provide insights about your existing or planned initiatives. We can provide insights segmented by target demographics, or test a hypothesis you have. You don’t need to hire a team of scientists to get the same benefits that Google, Amazon, Coca-Cola, and others have gained from their behavioral science departments. Alink360 is your solution for innovative, forward-looking employee experience research on demand.
º From every angle: Know what works to shape employee behavior and achieve your business goals.
Scientific Whitepapers & Presentations
If you want to dramatically increase your credibility among your industry peers, partner with us to turn your thoughts and ideas into scientific studies. With doctoral-level expertise from a top research school, we bring the language, technical chops, and gravity to your work. Whether you are looking for external authorship, co-authorship, or editing, we can elevate your brand and your impact.
º From every angle: Turn your ideas into science with our research and authoring services.
Individual Development
• Leadership Coaching
• Gallup Strengths™
• Career Development
• Professional Mentorship
• Personal Goals
Let’s face it: “Coaching” has become the purview of anyone with an internet connection. Our experience with other coaches is that they think very highly of themselves and enjoy spending your time and money talking about how great they are and all that they have accomplished. Your Alink360 personal consultant will focus on you, 360 degrees of what makes you who you are. We have science-backed methods that will bring you the most insights and the most progress. Instead of telling you what you’re doing wrong and what to change, we use a strengths-based approach to individual development. We will help you define your personal goals, reveal the strengths you have to achieve them and develop strategies for removing obstacles and blockers. Our clients work with us because of the unique, life-changing insights we help you discover about yourself. If you’re ready to see yourself from a new angle, contact us to get started.
Examples of Alink360 Individual Development Solutions:
Student and Early Career Mentorship
When you’re just starting out, it can be challenging to get the guidance and feedback you need. Professors and senior colleagues often are out of touch with the current reality of work or are reluctant to tell the truth about what works. Some might even be threatened by a young, talented person who wants to advance. Having a neutral, experienced partner with recent, real-world experience in HR and business and the science to back it up, is an excellent investment in your future.
º From every angle: With us in your corner, you will have the confidence to set your own course and define a path to get there.
Scientific Strengths Assessment
Unlike many other popular tools available from other consultants and online, Gallup Clifton Strengths is a scientific tool steeped in over 75 years of research that is proven to reveal new insights that help you achieve your goals. We are certified by Gallup to administer the assessment, help you understand your results, and use them to improve your life, work, and relationships. Learn more about what makes CliftonStrengths unique, then contact us to become a stronger you.
º From every angle: Build your path to success based on what is right about you, instead of trying to “fix” what you think or have been told is wrong.
Executive Development
We have seen every kind of executive development obstacle – the blockers, the personality clashes, the political undermining, the under-resourced, the struggling team – and we offer empathetic, but practical guidance to turn your challenges into triumphs. We will focus on your strengths, positioning you to achieve your goals, approach difficult situations with calm confidence, and navigate the very real obstacles you face as a leader.
º From every angle: Pair our coaching with our organizational and team effectiveness solutions for maximum impact.